Creative AI

AI Receptionists That Never Miss a Call

AI receptionists and voice agents that answer every call, book appointments and capture leads 24/7 — so your team never misses an opportunity. Built in the Goulburn Valley for businesses in Shepparton and across Australia.

What Creative AI can do

  • Answer enquiries 24/7 without adding headcount
  • Capture and qualify leads instantly
  • Automate repetitive calls, chats and follow-up
  • Connect with phone systems, websites and CRMs
  • Improve customer response times and service consistency
Services

AI Solutions We Provide

Every enquiry answered, every lead followed up, every customer looked after — without adding headcount. Choose the AI tools that fit your business today, and add more as you grow.

Voice Bot

AI phone agents that answer calls, ask questions, route enquiries, capture leads and handle common requests around the clock.

  • 24/7 answering and overflow handling
  • Lead capture and call routing
  • Appointment and booking support
  • After-hours and missed-call coverage

Chat Bot

Website chat agents that engage visitors, answer FAQs, qualify prospects and move people toward contact, quote or booking.

  • Instant website engagement
  • Frequently asked question handling
  • Lead qualification and handover
  • Integrated with forms and contact pages

Outbound AI

Automated outbound campaigns for follow-up, lead reactivation, appointment reminders, quote chasing and customer check-ins.

  • Lead follow-up sequences
  • Quote and invoice reminders
  • Database reactivation
  • Campaign messaging at scale

AI Receptionist

An AI front desk that answers, triages and books — so every caller gets a professional first impression, without the cost of a full-time receptionist.

  • Reception overflow
  • Call screening and routing
  • Basic booking and message taking
  • Professional first point of contact

CRM & Workflow Automation

AI-assisted workflows that push enquiries into CRMs, assign follow-up tasks and reduce admin across sales and service teams.

  • Lead-to-CRM automation
  • Task and reminder triggers
  • Email and SMS follow-up workflows
  • Reduced manual data entry

Knowledge Base AI

Train AI on your business information so customers and staff can get fast, consistent answers without hunting through documents.

  • Internal staff assistant
  • Customer self-service support
  • Policy, pricing and process answers
  • Faster onboarding and support
how it works

See Creative AI in action

See exactly how AI would work in your business. Choose a demo and we'll walk you through it live.

DEMO 1

AI Voice Receptionist

Hear how an AI voice receptionist answers inbound calls, captures details, handles common questions and routes each caller correctly.

  • Ideal for missed-call reduction
  • Great for trades, medical and service businesses
  • Demonstrates 24/7 call answering
DEMO 2

Website Chat Bot

See a website chatbot answer questions, qualify visitors and send enquiry details straight through for follow-up.

  • Ideal for lead generation websites
  • Perfect for service and quote-based businesses
  • Demonstrates instant customer engagement
DEMO 3

Outbound AI Follow-Up

See how AI follows up old leads, confirms appointments, chases quotes and reactivates dormant databases automatically.

  • Ideal for sales-focused businesses
  • Built for owners and managers who want results
  • Demonstrates automation and consistency

Who Creative AI is ideal for

These solutions work especially well for businesses that rely on inbound enquiries, phone calls, bookings and repeat customer communication.

Common questions

Who is Creative Business Solutions?

An AI agency based in Kialla, near Shepparton, in Victoria's Goulburn Valley. Our founder and director, Tim Sali, spent 18 years in telco with Telstra and 3 years in IT. We build AI receptionists and voice agents, and we're also an ACMA-registered provider of 13, 1300 and 1800 numbers.

Do you build AI receptionists for businesses in Shepparton?

Yes. We build them for businesses in Shepparton and across the Goulburn Valley, and we work with clients around Australia too.

What can an AI receptionist do?

It answers calls 24/7, gives a professional greeting, answers common questions, takes and qualifies enquiries, logs the call to your CRM, sends SMS or email follow-up, and transfers to a person when needed. Features depend on your plan.

Will it sound like a robot?

Don't take our word for it. Request a demo and our AI agent, Jack, will ring you within a minute so you can judge for yourself.

How long does it take to set up?

Allow about one week to build your agent and two weeks to test it.

What does it cost?

We have three plans: Essentials, Professional and Premium. We quote on your call volume and how much you want automated. The AI service is a 12-month commitment. Start with a free strategy session with Tim.

Which businesses is it suited to?

Small and medium businesses that rely on the phone, including real estate, mortgage brokers, hospitality, beauty and wellness, trades, physiotherapy and health clinics, and retail and service businesses.

pRICING PLANS

AI Voice Agent Solutions

CBS AI Voice Agents handle your inbound calls, book appointments, deliver information, and qualify leads — 24 hours a
day, 7 days a week. Choose the package that fits your business.

Essentials

Starter Plan

Inbound call answering

Professional greeting & routing

Company information delivery

Appointment booking & scheduling

After-hours call handling

Callback request capture

SMS booking link delivery

Post-call email summary to you

Voicemail fallback

Professional

Most popular

Everything in Essentials, plus:

Outbound calling campaigns

Sales follow-up automation

Appointment confirmations

Lead qualification sequences

CRM contact note logging

Call transfer to live agent

Custom call scripting

Performance reporting

Premium

Full Site

Everything in Professional, plus:

Website voice bot integration

Live chat-to-voice escalation

SMS confirmation workflows

Multi-channel automation

Priority onboarding support

Dedicated account manager

Custom voice & persona design

Monthly strategy review

All CBS voice agents are clearly identified as AI, and callers can always be transferred to a real person.
CONTACT US

Ready to put AI to work in your business?

Whether you want a voice bot, website chatbot, AI receptionist or a smarter follow-up system, Creative Business Solutions can help you deploy practical AI that saves time and improves customer response.

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