Privacy Policy

Privacy Policy Introduction

Creative Business Solutions is committed to protecting the privacy of our customers and website visitors. We will only use the information that we collect about you lawfully under the Privacy Act 1988. By using the site, you agree to the collection and use of information in accordance with this policy.

What personal data we collect and how and why we collect it.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We will use this information to:

  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Process payments
  • Set up your account for our store
    Send you marketing messages if you choose to receive them.
  • If you create an account, we will store your name, address, email and phone number which may be used to auto populate the checkout for future orders.
  • We will also store reviews if you choose to leave one.



We take all reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.

We strive to ensure the security, integrity and privacy of personal information that you provide to use through our website. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. We will take all reasonable steps to protect the personal information you may transmit to us or from our online products or services. Once we do receive your transmission, we will also make our best efforts to ensure its security.


How long will we retain your personal information?

We will only keep your personal data for as long as necessary to fulfil the purpose we collected it for including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By Law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for five years for Australian tax law purposes.

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at

Credit Card Information

When placing an order you may need to give personal information and authorisation to obtain information from various credit services. For example, you may need to provide the following information:

-Name -Mailing address -Email address -Credit card number -Name on credit card -Credit card billing address Business and/or home phone number

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Creative Business Solutions is committed to client service and this policy outlines our ongoing obligations to you in respect to how we manage your Personal Information.

Creative Business Solutions utilises a standard internet technology called cookies (see below for more information) and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. Generally speaking this service is anonymous and used only for statistical analysis.


How Do We Use the Information That You Provide to Us?

Creative Business Solutions uses personal information for the purposes of administering our business activities, providing the products requested by our customers, to process customer payments, to monitor the use of our services, for marketing and promotional efforts and to improve our content and service offerings, and customise our sites content, layout, services and for other lawful purposes. These uses improve our business and better tailor it to meet your needs.

Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.

Sharing and Selling Information

We do not and will not share, sell, lend or lease any of the information that uniquely identify a subscriber or customer (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

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