Cloud-based phone systems, such as PBX, are becoming increasingly more popular for businesses of all sizes. Cloud PBX, also known as hosted PBX, is an IP phone system subtype. It is operated by an internet connection to a VoIP service provider and requires no on-site equipment other than physical phones and an internet connection. All incoming and outgoing calls are routed through the service provider, who either converts the voice to data packets or transfers the call to a public switched telephone network PSTN (public switched telephone network).

To use hosted PBX phone systems, all you need is a broadband Internet connection; this option supports multiple telephony devices, including office conference phones and smartphones. Here are some of the advantages.

Cloud PBX is Cost Savings

With a VoIP service, long-distance and international calls are often free or cost much less than with a traditional phone system. Since VoIP services are delivered over the Internet, there are no installation fees or equipment costs.


A hosted PBX phone system can easily be scaled up or down to accommodate changes in your business. For example, you can add new users quickly and easily as your business grows. If you have seasonal fluctuations in call volume, you can adjust your service accordingly.

Cloud PBX has Flexibility

Hosted PBX systems are highly flexible, so you can customize them to meet the specific needs of your business. For example, you can choose from a variety of features, such as call forwarding, caller ID, voicemail and call waiting. You can add or remove features as your needs change.


Since hosted PBX systems are based in the cloud, they are highly reliable. They are not susceptible to power outages or equipment failures. Additionally, if your Internet connection goes down, your phone system will continue to work.


Hosted PBX systems are very affordable. They typically cost less than traditional phone systems and there are no upfront costs or long-term contracts. You can pay for your service on a month-to-month basis, so you only pay for what you use.

A hosted PBX system is a great choice for businesses of all sizes. It gives you the features and flexibility of a big business phone system at a fraction of the cost. Also, it’s easy to set up and manage, so you can focus on running your business.

At Creative Business Solutions, we help businesses improve by utilising digital technology and marketing to generate more customers, sales and profit for their company. If you need a new and innovative business phone system in Shepparton, Yarrawonga, Bendigo, Albury, Echuca, Benalla or rural Victoria, contact our team to discuss how a PBX can benefit you.


Find out more about us!

Call Now Button